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AUT Faculty of Health and Environmental Sciences
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1 Sept 2013 3 Respondents
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Ga Young Anderson
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Difficult situations

Difficult situations

You are psychologist working with your client, the one who has severe anxiety and depression and after almost a month of breaking down hysterically, she has recently started opening up about being abandoned by her parents and has been living with her aunty and her cousins who express extreme hatred towards her, in an abusive, traumatic environment.
After sharing some difficult information about her past and crying she goes to the washroom to wash her face and freshen up.
Just as she enters the bathroom your phone lights up from phone call and your eyes glance at your phone on the side table to see that it is from the mother of your best friend of 12 years, who you have not been able to contact for a while, you always ignore your phone during sessions but you instinctively answer to hear your friend's distraught voice saying her single mother has been hospitalised after a severe car accident and needs you there with her for support.
Your friend's tone of voice makes you feel as worried, but just as you start to move you hear your client walking back. She looks shaky, but ready to talk more.
You still have 35 minutes left with your client.
You have to think fast.
It is proposed that this personal matter should be left aside until after hours.

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